How can firms best ensure that their code of business ethics ensure is read, understood, believed, remembered, and — acted rather than ignored

SOLUTION

To ensure that a code is read, understood, believed, and remembered, periodic ethics workshops are needed to sensitize people to workplace circumstances in which ethics issues may arise. If employees see examples of punishment for violating the code as well as rewards for upholding the code, this reinforces the importance of a firm’s code of ethics.